PRIVACY NOTICE
What information may be collected and the means of collection
Your information may be collected in several ways, including: when you provide information to us, when information is collected automatically, or when information is shared with us by another company.
- Information you provide to us
 
We collect information, including personal information such as name, date-of-birth, mailing address, and email address, when you provide it through registration to receive emails, request information, submit comments, sign up for an account on our websites or mobile applications, submit product reviews or participate in a promotion (e.g., contest or sweepstakes) or survey. For example, if you are on the website of a TV network, viewing SC Johnson content such as a product promotion, and you opt-in to receive information from SC Johnson, the TV network website will share information you provided with us so we can contact you as requested.
If a SC Johnson website offers shopping or other commercial services, you will use an order-form to request information, products and services. We will collect information relating to the transaction, including order information and shipping address. In some cases, the order-form may ask that you establish an account with a username and password. The order-form may ask you to provide financial information, like account information (including username and password) or credit or debit card numbers, the expiration date of your credit or debit card, the name on your credit or debit card, your billing address, or other payment information. This information is transmitted to us or our service providers through a secured browsing session. Do not send us any financial information outside the secured browsing session.
We maintain websites to support our business-to-business customers and end-users of our products and services in segments such as industrial, institutional and healthcare. If you are accessing our websites on behalf of a business, we may also collect your work contact information (including email address and telephone number), your title or role and details about such business. Websites intended for businesses may also provide the ability to create an account in order to access certain services and content.
We maintain certain websites for employee recruitment, including announcing job opportunities and allowing submission of applications online. If you use such websites you will be asked to create an account to manage the application process and, if you elect, to set up job alerts. You will also be asked to provide contact information, as well as other information relevant to your application, such as a resume or curriculum vitae.
Providing personal information to us is purely optional. However, if you refuse to provide details that are essential (e.g., as may be identified in a registration form or for the purposes of completing a requested transaction), it would be impossible to use some of the features and functions of the website or mobile applications and/or to benefit from our services or promotions (for instance, by not being able to participate in a sweepstakes or contest or not being able to purchase products online) or participate in certain games or other online experiences.
- Information collected automatically
 
We, as well as agencies, advertisers and/or service providers, may place cookies, beacons or other tracking technologies in your browser to automatically collect general non-personal and other information when you visit one of our websites (more on cookies, beacons, and how to stop automated collection later in this Privacy Notice). Online identifiers, like your IP addresses and device IDs, which in some jurisdictions may be considered personal information, may also be collected through the use of automated technology when you visit on of our websites or use our mobile applications – see more regarding the collection of IP addresses and device IDs and the ability to associate website browsing or mobile application usage habits with your individual personal computer or other device in this section below.
In cases when you are on the website of one of our promotional or advertising partners, our cookies or beacons may be placed on your computer via SC Johnson content that you may be viewing (e.g., a product promotion or advertisement).
Information collected by cookies, beacons or other automated technology may be used by us or our promotional or advertising partners to deliver targeted advertising to you. The practice of displaying advertisements on the websites of unrelated companies is called targeted advertising (more on on-line advertising on unrelated websites (targeted advertising) and how to stop its delivery later in this Privacy Notice).
The type of information that may be collected automatically includes:
- internet browser type
 - computer or device type
 - IP address**
 - **NOTE: An IP address is a number that is assigned to your computer by your Internet Service Provider (ISP) so you can access the internet. Some ISPs assign a new IP address every time you access the internet while other ISPs assign you the same number every time you access the internet. In instances when you are assigned the same IP address, it is possible for information about your browsing habits to be associated with your individual personal computer.
 - device ID**
 - **NOTE: A device ID is a unique number associated with your device. As a result it is possible for information about your use of mobile applications to be associated with your individual device.
 - operating system
 - browsing behavior, like referring website information, webpages visited, content viewed or downloaded, time spent on the site and links clicked
 - purchasing behavior, including items placed in shopping carts and items abandoned
 - date and time of visits
 - geographic location, such as country, city and zip (or postal) code
 
This information helps us provide a better website experience by analyzing the performance of our websites, diagnosing problems with our servers, evaluating site navigation and better understanding the demographics of our site visitors so we can provide more relevant content, functionality and offers.
SC Johnson also makes available mobile applications for use on your phone or other mobile devices, including for the purposes of participating in promotions, games and other online experiences, connecting to “Internet of Things” or “smart” devices, or otherwise using services we make available to you. In order to use some of the features and functions we may use technologies that automatically collect information from your device when you use the mobile applications, including your mobile device type, information about your device’s operating system, how you use the mobile application or device, and your general geographic location.
- Information shared with us by other sources
 
We may receive information about you from other sources such as online retailers, public databases, data aggregators or resllers, or companies/websites where you have consented to have your information shared with other companies. For example, if you are on the website of a TV network viewing content from a TV show, you may have an opportunity to sign-up to receive periodic communication/news about the TV show. While you are registering, the TV network also may ask you if you would like to have your information shared with the TV network’s partners. If you consent to do so and SC Johnson is one of the TV network partners then we may receive some of your information.
We may also receive information about you from social networking sites if you or other users (e.g., your “friends”) give us access to your profiles, comments, or “connections”, if you “like” us, if you engage with our advertising content on these platforms, or if you choose to participate in a SC Johnson sponsored page or program residing in a social networking site (e.g., SC Johnson’s Facebook page). The type of information that we may receive includes comments you have posted or shared, interests, location, direct messages you send to us, and if you took an action within or linking from our advertising content. You should review the privacy policies and applicable terms of the social networking sites and adjust your settings as appropriate.
Our websites may also have “plugins” and other website features from other companies, such as the Facebook “Like” button and Facebook Conversations and other features which allow for login or other website functionality or interactions with social networking sites. These “plugins” and features, including their operation and use, and the information you provide to those other companies as part of their use, are governed by their privacy policies and practices. Please be aware that we do not control and are not responsible for the privacy policies or practices of such parties. You should review the privacy notices and applicable terms before deciding whether to use “plugins” or other website features from other companies.
We also use the services of companies who administer rewards and other incentive programs that enable the delivery of customizable and real-time content and offers to participants in their programs, including coupons and rebates. Such companies collect and share information about your purchasing habits. In some cases, this may include precise geographical location information from your phone or other mobile device in order to deliver relevant real-time content and offers to you. You should review the privacy policies and applicable terms applicable to such programs before agreeing to participate.
How we use information
We may use information for various purposes to:
- respond to your questions and requests,
 - provide you with information about our company, products, services, promotions and other special offers, including through the delivery of targeted advertising,
 - review ad performance, delivery verification and measurement,
 - personalize your website experience through tailored content, ads and offers,
 - help you locate stores near you that sell our products,
 - communicate with you about your account and other matters, and in our discretion, changes to any SC Johnson policy that may affect you,
 - conduct research and analysis related to, and manage and improve, our websites, mobile applications, products, services, advertising, ecommerce product listings, promotions and sales, and understand how you interact with us through social media platforms, including, for example, to make our websites and mobile applications easier to use with better content by understanding how people use our websites, mobile applications, products and services and engage with us using social media and advertising,
 - process transactions and ship products to you,
 - manage online communities for the sharing and exchange of reviews, comments, feedback, ideas, and other user generated content,
 - administer programs and promotions for which you sign up, including sweepstakes and contests, and mobile applications for games and other online experiences,
 - implement other activities disclosed at the time you provide your information,
 - implement social networking features you have activated, and/or
 - combine all the information we collect or receive about you for any of the foregoing purposes.
 
To the extent that you provide us with financial information in connection with shopping or commercial services, we will use the financial information to process orders and bill you for products and/or services. By submitting your account or credit or debit card number and related personal information, you are authorizing our store to give that information to our service providers and the merchant and credit card company for order confirmation and fulfillment, identity verification and managing risk and fraud.
How we safeguard information
We take information security seriously and use industry-accepted security measures to help protect your personal information from unauthorized access, alteration, loss, or misuse. For example, we store personal information on computer systems with limited access and these systems are located in controlled facilities. When we transmit very confidential information (e.g., a credit card number) over the internet, we protect it through the use of data encryption methods.
Please remember not to ever send your credit card numbers, social security, or any personal passwords through unsecured email. Also remember not to ever share your passwords, never leave your computer unattended, and always log-out when you are done using it.
What laws govern the operation of SC Johnson’s websites and international transfers of personal information
Our websites are governed and operated in accordance with the laws of the United States, while designed to be compatible with the laws of the countries in which we operate.
Because we are an international business, the computer servers that support our websites and process your personal information may be located outside the country from which you accessed our websites and your information was collected. Consequently, your personal information may be processed, maintained and/or transferred abroad in and to another country that does not have the same privacy laws as your country of residence. If so, we will handle your personal information in accordance with this Privacy Notice.
Be aware that by using our websites or providing us with information, you are: (a) agreeing that our websites are subject to the laws of the United States, and (b) consenting to the collection, processing, maintenance and transfer of such information in and to the United States and/or other countries.
Note that the laws of certain countries and states may require that we set out specific information in this Privacy Notice as it relates to such countries or states. Click below to read that information for those jurisdictions. Such location-specific information is part of this Privacy Notice and applies to information collected by SC Johnson only if and to the extent the laws of the applicable jurisdiction require such application.
How we will inform you of changes to this Privacy Notice
Please note that we reserve the right to change this Privacy Notice, at any time. To the extent that we make material changes, we will seek to provide you with reasonable notice of the changes. Changes will be effective immediately upon the posting of the revised Privacy Notice on our corresponding website. Please check back from time to time.How you can communicate with us about this Privacy Notice or your personal information
If you have any questions or concerns about this Privacy Notice or your personal information, please let us know by contacting us at the below email and mail addresses and your request will be handled by our customer service center in the United States:
By email: PrivacyInquiries@scj.com
By mail: c/o S.C. Johnson & Son, Inc. - Privacy Inquiries
1525 Howe Street MS048
Racine, WI 53403
USA
By phone or web form: Click here to visit our “Contact Us” page and find out if there is an option enabled to contact us by phone or web form in your location.
Note that the applicable laws of certain jurisdictions may grant you rights, including, if applicable in your jurisdiction, the right to request us:
- to provide you with information about the categories and specific pieces of personal information we have collected about you, our use and processing of such personal information, including the purpose of our use and processing, information on the source from which we obtained your personal information, how we use and process your personal information and the categories of other parties with whom we share or disclose your personal information, and to obtain a copy of the personal information we have about you;
 - to correct or update your personal information;
 - not to contact you in the future;
 - to delete your personal information;
 - to stop the use and processing, including the sharing or disclosing, of your personal information; and
 - to notify any change or requirement of deletion to another party with whom we shared or disclosed your personal information.
 
Not all such rights may be applicable in your jurisdiction; SC Johnson will comply with applicable laws. You should review the “Country and State Specific Information” section below.
Prior to responding to a request we may need to ask for additional information to verify that the request comes from the individual to whom the personal information pertains or an authorized representative. We will seek to minimize the information we collect for purposes of verifying such identity and authorization, but the level of verification needed will depend on various factors, including the type of request and the sensitivity of the personal information. In some cases, we may need to request a government-issued identification for identity verification. Any personal information we collect in connection with such verification will be used only for the purposes of responding to the request.
Please be aware that in accordance with our routine record keeping, at our discretion and from time-to-time, we may delete records that contain information.
Country and State Specific Information
The following location-specific information is part of this Privacy Notice and applies to information collected by SC Johnson only to the extent the laws of the applicable jurisdiction require such application.
Germany -
- GDPR
 
PLEASE NOTE THAT OUR EU/EEA WEBSITES ARE NOT INTENDED FOR CHILDREN UNDER THE AGE OF 16 OR AN EU/EEA MEMBER NATION’S MINIMUM DIGITAL AGE OF CONSENT. IF YOU ARE UNDER THE AGE OF 16 OR THE DIGITAL AGE OF CONSENT IN YOUR COUNTRY, PLEASE DO NOT PROVIDE INFORMATION OF ANY KIND. WE DO NOT COLLECT PERSONAL INFORMATION FROM ANY PERSON WE ACTUALLY KNOW IS AN INDIVIDUAL UNDER THE APPLICABLE AGE OF CONSENT FOR DATA COLLECTION AND PROCESSING ACTIVITIES.
SC Johnson is subject to the European Union General Data Protection Regulation (GDPR), a data protection law applicable to the European Union (EU) and European Economic Area (EEA), effective May 25, 2018. Your rights under the GDPR include those mentioned previously in this Privacy Notice, as well as the right, under certain conditions as described in the GDPR:
- to have personal data transmitted to you or another controller in a commonly used machine readable format (right to data portability);
 - to require SC Johnson erase personal data in certain circumstances, and where the data has been made public to take reasonable steps to inform controllers that are processing the data that you have requested its erasure of any links to, copies or replication of it (right to erasure);
 - to more information about SC Johnson’s processing through an access request and to provide the information in a commonly used electronic form (right of access);
 - to obtain restriction of processing of personal data (right to restrict processing);
 - where processing is based upon consent, the right to withdraw such consent;
 - to object, on the grounds relating to your particular situation, to processing of your personal data (right to object);
 - to obtain the rectification of inaccurate personal data (right to rectification); and
 - to lodge a complaint with the relevant Data Protection Authority. Contact details for the EU data protection authorities can be found at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
 
If you have any requests for SC Johnson under GDPR, you should contact us at:
- By email: PrivacyInquiries@scj.com
 
- By mail: 	c/o S.C. Johnson & Son, Inc. - Privacy Inquiries
1525 Howe Street MS048
Racine, WI 53403
USA 
Our representative in the European Union is SC Johnson, S.A.S., with offices located at 2-8 Rue Sarah Bernhardt, 92600, Asnieres Sur Seine, France. Our representative in the United Kingdom is SC Johnson Limited, with offices located at Frimley Green Road, Frimley Green, Camberley, Surrey, England. Our representative in Switzerland is SC Johnson Europe Sarl, with offices located at Zone artisanale la Piece 8, Rolle 1180, Switzerland. Please use the contact information listed above to communicate with us regarding any privacy inquiry.
SC Johnson processes personal information primarily based upon consent, but may also process personal information where legally obligated to do so, or on the basis of legitimate interests. For example, SC Johnson may process personal information you provide to us on the basis of a legitimate interest as necessary for the purposes of (1) responding to your questions and requests, such as when we provide customer service or address and resolve claims or disputes that may arise, or (2) managing and improving our websites, such as when we identify your location and language preferences for content delivery, when we monitor comments and reviews on our websites to prevent terms of use violations, or when we enable the operation of privacy compliance notices and consent and opt-out functions for cookies. Other legitimate interests may be applicable to our processing of your data as described in this Privacy Notice.
SC Johnson processes personal information only for the legitimate purposes described in this Privacy Notice and, if applicable, only such other purposes as are compatible with such purposes, and not for additional incompatible purposes. In addition, SC Johnson will not maintain your personal information longer than is necessary, and will only do so in accordance with GDPR requirements. SC Johnson considers relevant criteria for determining the period during which SC Johnson will maintain your personal information, for example, the nature and categories of the personal information, the purpose for which the personal information is stored (including the need for further processing in accordance with the legitimate purpose for which it was collected), the security measures that can be applied to protect such personal information and safeguards that can be implemented to reduce any risks, and the balance of any potential impact on the data subject (both positive and negative).
- Information about SC Johnson’s Participation in the EU-U.S. Data Privacy Framework program, the UK Extension to the EU-U.S. Data Privacy Framework program, and the Swiss-U.S. Data Privacy Framework program
 
As we described previously in this Privacy Notice, because we are an international business, your personal information may be transferred abroad for processing, such as transfers of personal information from the EU, the UK, and Switzerland to the United States. You can read below for more information on how SC Johnson, specifically, S. C. Johnson & Son, Inc., a U.S. based organization, complies with the requirements of the EU-U.S. Data Privacy Framework program (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework program (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce in relation to such transfers to the United States. SC Johnson Professional USA Inc., a U.S. based organisation, also complies with such requirements.
Participation and Commitment - SC Johnson has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal information received from the EU in reliance on the EU-U.S. DPF and from the UK in reliance on the UK Extension to the EU-U.S. DPF. SC Johnson has also certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework program Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal information received from Switzerland in reliance on the Swiss-U.S. DPF.
If there is any conflict between the terms in this Privacy Notice and the EU-U.S. DPF Principles or the Swiss-U.S. DPF Principles, the relevant Principles shall govern.
For more information about the programs, please visit https://www.dataprivacyframework.gov/. To view SC Johnson’s representation on the DPF list, please visit this page and search for “SC Johnson.”
Collection, Use, and Disclosure of Personal Information - Our Privacy Notice describes the categories of personal information that we may receive in the U.S. as well as the purposes for which we use and disclose that personal information and the categories of third parties to whom we disclose such personal information.
Data Integrity and Purpose Limitation - SC Johnson limits the personal information it processes to that which is relevant for the purposes of the processing. SC Johnson does not process personal information in ways that are incompatible with the purposes for which the information was collected or subsequently authorized by the individual in the EU, the UK, or Switzerland. Examples of compatible processing purposes may include those that reasonably serve customer relations, compliance and legal considerations, auditing, security and fraud prevention, preserving or defending SC Johnson’s legal rights, and other purposes consistent with the expectations of a reasonable person given the context of the collection of the personal information.
In addition, to the extent necessary for these purposes, SC Johnson takes reasonable steps to ensure that the personal information the company processes is (i) reliable for its intended use, and (ii) accurate, complete, and current. In this regard, SC Johnson relies on the individuals whose personal information it maintains to update and correct their relevant personal information to the extent necessary for the purposes for which the personal information was collected or subsequently authorized. Individuals may contact SC Johnson at PrivacyInquiries@scj.com to request that SC Johnson update or correct relevant personal information.
Subject to applicable law, SC Johnson retains personal information in a form that identifies or renders identifiable the relevant individual only for as long as it serves the purposes for which the personal information was collected or subsequently authorized or a compatible processing purpose.
Access - You may have the right to access the personal information that we hold about you and to request that we correct, amend, or delete it if it is inaccurate or processed in violation of the DPF Principles. These access rights may not apply in some cases, including where providing access is unreasonably burdensome or expensive under the circumstances or where it would violate the rights of someone other than the individual requesting access. If you would like to request access to, correction, amendment, or deletion of your personal information, you can submit a written request to PrivacyInquiries@scj.com. If requested to remove data, we will respond within a reasonable timeframe.
Choice - SC Johnson generally offers individuals the opportunity to choose (i.e., opt out) whether their personal information may be (i) disclosed to unaffiliated third-party controllers, or (ii) used for a purpose that is materially different from the purposes for which the information was originally collected or subsequently authorized by the individual. To request to limit the use and disclosure of your personal information, please submit a written request to PrivacyInquiries@scj.com.
Onward Transfers - We may transfer personal information to third parties acting as an agent who perform functions on our behalf and at our direction. In such a case, SC Johnson complies with the DPF Principles for onward transfers.   SC Johnson remains liable under the DPF Principles if its third-party onward transfer recipients process relevant personal information in a manner inconsistent with the DPF Principles, unless SC Johnson proves that it is not responsible for the event giving rise to the damage.  
In certain situations, SC Johnson may be required to disclose personal data in response to lawful requests by public authorities, including meeting national security or law enforcement requirements.
Enforcement - The U.S. Federal Trade Commission has jurisdiction over SC Johnson’s compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF. Accordingly, SC Johnson is subject to the investigatory and enforcement authority of the U.S. Federal Trade Commission for purposes of enforcing compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF.
Dispute Resolution - In compliance with the DPF Principles, SC Johnson commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to the DPF Principles. EU, UK, and Switzerland individuals with DPF inquiries or complaints should first contact SC Johnson:
- By email: PrivacyInquiries@scj.com
 
- By mail: 	c/o S.C. Johnson & Son, Inc. - Privacy Inquiries
1525 Howe Street MS048
Racine, WI 53403
USA 
Our representative in the European Union is SC Johnson, S.A.S., with offices located at 2-8 Rue Sarah Bernhardt, 92600, Asnieres Sur Seine, France. Our representative in the United Kingdom is SC Johnson Limited, with offices located at Frimley Green Road, Frimley Green, Camberley, Surrey, England. Our representative in Switzerland is SC Johnson Europe Sarl, with offices located at Zone artisanale la Piece 8, Rolle 1180, Switzerland. Please use the contact information listed above to communicate with us regarding any privacy inquiry.
SC Johnson has further committed to refer unresolved privacy complaints under the DPF Principles to an independent dispute resolution mechanism, Data Privacy Framework Services, operated by BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/programs/all-programs/dpf-consumers/ProcessForConsumers for more information and to file a complaint. This service is provided free of charge to you.
If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See https://www.dataprivacyframework.gov/s/article/G-Arbitration-Procedures-dpf?tabset-35584=2.