PRIVACY NOTICE
Last Updated: 11-02-2026
Effective Date: 11-02-2026
Privacy Notice
This Privacy Notice (“Notice”) applies to personal data S.C. Johnson & Son, Inc. and its subsidiaries (collectively, “SC Johnson,” “we,” “us,” or “our”) collects. This Notice also covers rights and choices related to your personal data.
Data We Collect
We collect data about you in different ways. For example, we collect data:
- Directly from you. This includes when you make an account, sign up to get our emails, buy from us, or contact us.
- Automatically. This includes through cookies, server logs, and other tools on our website or apps.
- From other sources. These can include our affiliates, vendors, social media, publicly available sources, and other companies.
The following are examples of our collection and use of data. Note that such legal bases provided below apply only to the extent they are applicable and required by relevant law.
Context | Examples of Personal Data | Primary Purpose and Legal Basis |
|---|---|---|
Account Registration | When you make an account, we collect your name and contact information and may request additional information such as your date of birth. We also collect your username and password chosen for your account as well as data on the actions that you perform while logged in. | We have a legitimate interest in providing account-related functionalities to users. Accounts can offer easy checkout, saved preferences, and purchase history. |
Automated Processing | We may use automated technologies to help process personal data for purposes described in this Notice, such as improving our websites and services, personalizing user experiences, conducting analytics, detecting and preventing fraud and security incidents, supporting customer service, and providing relevant content or advertising where permitted by applicable law. | Where required by law, we will obtain your consent before using such technologies. We do not make decisions that produce legal or similarly significant effect based solely on automated processing. |
Business Contact Information | We maintain websites to support our business-to-business customers and end-users of our products and services in segments such as industrial, institutional, and healthcare. If you are accessing our websites on behalf of a business, we may collect the name, title, and contact information of our vendors and business partners, and that of their employees with whom we may interact. | We have a legitimate interest in contacting our vendors and communicating with them about business activities such as projects, services, and billing. |
Demographics | We collect personal data, such as your age, your gender, or your region. | We have a legitimate interest in understanding our users and potential customers better. |
Email Interactions | If you receive emails from us, we use tools to capture when you open our message, click on links or banners in it, or make purchases after receiving an email. | We have a legitimate interest in understanding how you engage with our messages. |
Feedback/Support | If you provide feedback or contact us for support, we will collect your name and email, as well as other content that you send. | We have a legitimate interest in receiving and acting upon feedback. |
Job Applicants | If you apply for a job or provide us with your personal information for purposes of employment, we collect information needed to process your application. This may include your social security number and any information on your resume. Providing this information is required for employment. | In some contexts, we are required by law to collect data about applicants. We also have a legitimate interest in using data to evaluate your application or consider you for other positions. If you become an employee, we will provide you with a separate privacy notice that explains how we collect, use, and share additional data about our employees. |
Location | We may collect your general location from your IP address or information you provide to us, such as your city or zip code. This is provided in relation to your account creation, purchases, or queries about local stores that carry our products. | We have a legitimate interest in understanding our users and providing tailored services. In some contexts, our use is also based upon your consent. |
Mailing Lists (SMS) | When you sign up for our text messaging lists, we collect your contact information. | Where required by law we will ask for your consent. We do not share your mobile number with our affiliates or with third parties for their own marketing purposes, unless you have consented to have your information shared for the purpose of receiving marketing from the third party. |
Mailing List (Email or Mail) | When you sign up for our mailing lists, we collect your contact information. | We have a legitimate interest in sharing information about our products and services. Where required by law we will ask for your consent before communicating with you. |
Mobile Devices | We collect information your device broadcasts when you visit our website. | We have a legitimate interest in identifying unique visitors and understanding how users engage with us on their mobile device. |
Order Placement | We collect your name, billing, shipping, and email addresses, phone number, and credit or debit card information when you place an order. | We use your information to perform our contract to provide products or services. |
Partner Promotion | We collect data that you provide as part of co-branded promotions with other companies. | We have a legitimate interest in fulfilling our promotions. Note that many co-branded promotions involve the collection of information by us, and the other company identified in the promotion. Where data is jointly collected, your information may be submitted, or sent, to both companies. This privacy notice applies to our use of your data. You should review the privacy notice of the other company identified to understand their use of your data. |
Surveys | We collect data you share through surveys. | We have a legitimate interest in understanding your opinions. If a third-party offers a survey, the third party’s privacy notice also applies to the collection, use, and disclosure of your data. |
Sweepstakes or Contests | When you enter a sweepstakes or contest, we collect data about you such as your contact information. | We have a legitimate interest in operating the sweepstakes. We may also be required by law to collect such data. |
Use of Our Apps | We may collect your username and password, as well as your interactions, when you use our Apps. | We have a legitimate interest in understanding how you use our Apps. If our Apps use third party tracking technologies, where required by law, or by a mobile platform, we base the use of such third-party tracking technologies upon consent. If applicable, users should go to the settings menu in their mobile device for more information about changing App preferences. |
Use of Our Website | We use technology (e.g., a cookie or a pixel) to learn how you engage with our websites. This may include activity such as which links you click, how long you view a page, or what you type into our online forms. We may also track your IP address, the website that referred you to us, your browser type, and data about your device. | We have a legitimate interest in making our website operate. We also use it to understand how you interact with our websites, gather analytics, improve our websites, and learn your preferences. This allows us to personalize your experience. We may also use this data to help detect and prevent fraud. Where required by law, we base the use of technologies upon consent. |
User Content | If you choose to engage in forums, blogs, social media pages, or other similar features offered by us, we may maintain records about the content you post. This might include comments, reviews, or questions as well as metadata associated with your content. | We use this data to understand your opinions and foster a safe environment on our websites. |
Targeted Advertising Technology | We let third parties place tracking technology on our websites (e.g., a cookie or a pixel). The third party might also collect data over time and across other websites. In addition, we may also transmit information about you such as your email address to third parties such as social media companies. Among other things, the third parties may use your data to serve ads tailored to your interests, which may include ads about our products or services on our websites or other websites. | Where required by law, we base the use of third-party tracking technologies and other forms of targeted advertising upon consent. You can manage your preferences through the link available in the footer of the website you are visiting (e.g., "Your Privacy Choices"). You can also find more information about your options regarding this technology in the Your Choices section below. In addition, we adhere to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising. You may opt out of behavioral advertising by using this link in the US and this link in Canada. You may also click on the “AdChoices” icon embedded in our ads. |
Among other things, the third parties may use your data to serve ads tailored to your interests, which may include ads about our products or services on our websites or other websites.
In addition, we adhere to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising. You may opt out of behavioral advertising by using this link in the US and this link in Canada. You may also click on the “AdChoices” icon embedded in our ads.
Sensitive Information Disclosure. We collect the following categories of sensitive personal data (as defined under relevant laws): payment card numbers along with access codes, to be used for payment directly to us or through our payment processor and a consumer’s username and password. We collect this data to process transactions, comply with laws, manage our business, or provide services. Note that we do not use such data for any purposes that are not identified within Cal. Civ. Code § 1798.121. We do not “sell” or “share” sensitive personal data for cross-context behavioral advertising, although we may transfer it to third parties when you instruct us to do so. When that occurs, third parties will use it for the purposes indicated in their privacy notices.
If you are in a consent-based jurisdiction, such a Peru, Colombia or Canada, our lawful basis for processing your data is generally consent.
How We Use Data
In addition to the purposes described above, we use your data to:
- Identify you when you visit our sites.
- Help you locate stores near you that sell our products.
- Complete transactions.
- Improve or create services and products.
- Manage online communities.
- Streamline checkouts.
- Conduct analytics.
- Connect with you (e.g., providing information, or addressing your requests, inquiries, issues, or feedback).
- Implement social networking features you have activated.
- Market our products or services.
- Market the products or services of our business partners.
- Find and prevent malicious, deceptive, fraudulent, or illegal activity.
- Find and prevent security incidents.
- Enforce our policies and agreements.
- Debug, find, and fix errors that impair our website and services.
- Comply with legal or regulatory obligations.
- Establish or exercise our rights.
- Defend against legal claims.
- Manage our relationships.
- For other reasons with your consent.
The sections above describe our main purposes in collecting your data, but often we have multiple purposes. For instance, if you make an online purchase, we may collect your information to perform our contract with you. We also have a legitimate interest in maintaining that data so that we can easily address questions about an order. As a result, our collection and processing of your data is based in different contexts on your consent, our need to perform a contract, our legal obligations, and/or our legitimate interest in conducting our business.
To the extent we store and use deidentified personal data, we will not try to reidentify the information, except to evaluate our deidentification methods. If we share deidentified data, we will obligate the recipient not to try to reidentify the data.
Category of Personal Data | Category of Recipients | |
|---|---|---|
Disclosures for a Business Purpose | Sharing for Targeted Advertising | |
Identifiers – this may include things like name, alias, postal address, phone number, unique personal identifier, online identifier, email address, or account name. |
|
|
Government Issued Identification – this may include things like social security number, driver’s license number, or state issued identification number. |
| Not shared. |
Financial Information – this may include bank account number, credit card number, debit card number, and other financial information. |
| Not shared. |
Health Related Information – this may include medical information, mental or physical condition or treatment, or health insurance information. |
| Not shared. |
Characteristics of protected classifications – this may include age, sex, race, ethnicity, physical, or mental handicap, etc. |
| Not shared. |
Commercial information – this may include information about products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
|
|
Internet or other electronic network activity information – this may include browsing history, search history, and information regarding an individual’s interaction with an internet website, app, or ad. |
|
|
Geolocation data – this could include precise or non-precise geolocation information. |
| Not shared. |
Audio, electronic, visual, thermal, olfactory, or similar information |
| Not shared. |
Professional or employment-related information – this includes, for example, information submitted by job applicants. |
| Not shared. |
Non-public education information (as defined in the Family Educational Rights and Privacy Act) |
| Not shared. |
Inferences drawn from any of the information listed above |
| Not shared. |
Additional categories of personal data described in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) – this may include signature, physical characteristics, or description, insurance policy number. |
| Not shared. |
- Affiliates or subsidiaries.
- Business partners.
- Data analytics providers.
- Internet service providers.
- Joint marketing partners.
- Operating systems and platforms.
- Other Service Providers.
- Payment processors and financial institutions.
- Professional services organizations, this may include auditors and law firms.
- Social networks.
- Advertising networks.
- Corporate affiliates.
- Affiliates or subsidiaries.
- Other Service Providers.
- Payment processors and financial institutions.
- Professional services organizations, this may include auditors and law firms.
- Affiliates or subsidiaries.
- Other Service Providers.
- Payment processors and financial institutions.
- Professional services organizations, this may include auditors and law firms.
- Affiliates or subsidiaries.
- Other Service Providers.
- Payment processors and financial institutions.
- Professional services organizations, this may include auditors and law firms.
- Affiliates or subsidiaries.
- Other Service Providers.
- Payment processors and financial institutions.
- Professional services organizations, this may include auditors and law firms.
- Affiliates or subsidiaries.
- Business partners.
- Data analytics providers.
- Joint marketing partners.
- Operating systems and platforms.
- Other Service Providers.
- Payment processors and financial institutions.
- Professional services organizations, this may include auditors and law firms.
- Advertising networks.
- Corporate affiliates.
- Affiliates or subsidiaries.
- Business partners.
- Data analytics providers.
- Internet service providers.
- Joint marketing partners.
- Operating systems and platforms.
- Other Service Providers.
- Payment processors and financial institutions.
- Professional services organizations, this may include auditors and law firms.
- Advertising networks.
- Corporate affiliates.
- Affiliates or subsidiaries.
- Business partners.
- Data analytics providers.
- Other Service Providers.
- Payment processors and financial institutions.
- Professional services organizations, this may include auditors and law firms.
- Affiliates or subsidiaries.
- Other Service Providers.
- Professional services organizations, this may include auditors and law firms.
- Affiliates or subsidiaries.
- Other Service Providers.
- Payment processors and financial institutions.
- Professional services organizations, this may include auditors and law firms.
- Affiliates or subsidiaries.
- Other Service Providers.
- Affiliates or subsidiaries.
- Data analytics providers.
- Internet service providers.
- Operating systems and platforms.
- Other Service Providers.
- Affiliates or subsidiaries.
- Internet service providers.
- Operating systems and platforms.
- Other Service Providers.
- Payment processors and financial institutions.
- Professional services organizations, this may include auditors and law firms.
Notice of Financial Incentive
We offer programs that give benefits, like rewards, discounts, and exclusive offers (“Loyalty Programs”). When you sign up for a Loyalty Program, we ask for your name, email address, and in some cases your phone number. We do not “sell” or share personal data collected through the Loyalty Programs for purposes of targeted advertising, though we do disclose personal data with third parties to provide the Loyalty Program, as described in the “How We Share Data” section of this Privacy Notice. Under California law, our Loyalty Programs might be considered “financial incentive” programs as they involve collecting personal data. We do not assign a monetary value to the data we collect. Based on our reasonable estimate, the value of your personal data to us is related to the value of the free or discounted products or services you get when you redeem points. This value is based on the cost related to offering those free or discounted products or services. You may withdraw from the Loyalty Programs by contacting us at the address described in the program terms and conditions. Visit the loyalty program terms on the relevant brand’s website for full program rules, including how to join.
Your Choices
Submitting Requests
You may exercise the above rights through our online portal or by contacting us via the contact information below. If you disagree with our denial of a request, you may appeal our decision by contacting us with the subject line “Appeal.”
We will require you to prove your identity when making most types of requests. We may verify your identity by phone or email. Depending on your request, we will ask for information such as your name, the last item you purchased from us, or the date of your last purchase from us. We may also ask you to send us a signed declaration confirming your identity.
In some circumstances, you may designate an authorized agent to exercise rights on your behalf. If you are an authorized agent, you must attach a copy of a completed Authorized Agent Designation Form which shows that you may act on another’s behalf.
How We Protect and Retain Data
No method of internet transmission or electronic storage is fully secure. While we use reasonable efforts to protect personal data, we cannot guarantee its security. If we are required to inform you about a security incident, we will do so electronically, in writing, or by phone, as the law permits.
Some of our websites permit you to create an account. You are responsible for selecting a unique and complex password and keeping it confidential. You are responsible for any access to or use of your account by someone who has obtained your password, whether you approved of such access or use. Notify us of unauthorized use of your password or account immediately.
We keep your personal data for only as long as necessary to fulfil the purposes in this Notice unless a longer retention period is required or permitted by law. This includes the purposes of satisfying legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data. We also weigh the potential risk of harm from unauthorized use or disclosure of the data, the purposes for which we obtained the data and whether we can meet those purposes through other means, as well as applicable legal requirements.
Transmission Of Data to Other Countries
As a multinational company, we send data between and among our affiliates. As a result, we may process your data in a country with less stringent privacy laws than the laws in the country that you reside. Where possible, we treat personal data using the same privacy principles that guide the law of the country in which we first receive your data. By submitting your personal data to us you agree to the transfer, storage, and processing of your data in a country other than your country of residence including, but not limited to, the United States.
- DPF Certification. SC Johnson has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal information received from the EU in reliance on the EU-U.S. DPF and from the UK in reliance on the UK Extension to the EU-U.S. DPF. SC Johnson has also certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) regarding the processing of personal information received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this Privacy Notice and the EU-U.S. DPF Principles or the Swiss-U.S. DPF Principles, the relevant Principles shall govern. SC Johnson Professional USA Inc., a U.S. based organization, also complies with such requirements.
- Onward Transfers. We may transfer personal information to third parties acting as an agent who performs functions on our behalf and at our direction. In such a case, SC Johnson complies with the DPF Principles for onward transfers. SC Johnson remains liable under the DPF Principles if its third-party onward transfer recipients process relevant personal information in a manner inconsistent with the DPF Principles, unless SC Johnson proves that it is not responsible for the event giving rise to the damage.
- DP Enforcement. The U.S. Federal Trade Commission has jurisdiction over SC Johnson’s compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF. Accordingly, SC Johnson is subject to the investigatory and enforcement authority of the U.S. Federal Trade Commission for purposes of enforcing compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF.
- Dispute Resolution. In compliance with the DPF Principles, SC Johnson commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to the DPF Principles. EU, UK, and Switzerland individuals with DPF inquiries or complaints should first contact SC Johnson using the contact information below. In the event that we cannot resolve your complaint, we have further committed to referring unresolved privacy complaints under the DPF Principles to an independent dispute resolution mechanism, Data Privacy Framework Services, operated by BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/programs/all-programs/dpf-consumers/ProcessForConsumers for more information and to file a complaint. This service is provided free of charge to you. If your DPF complaint cannot be resolved through these channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See https://www.dataprivacyframework.gov/s/article/G-Arbitration-Procedures-dpf?tabset-35584=2.
For more information about the programs, please visit https://www.dataprivacyframework.gov/. To view SC Johnson’s representation on the DPF list, please visit this page (opens in new tab) and search for “SC Johnson.”
Third-Party Applications/Websites
Changes To This Privacy Notice
We may change our Notice and privacy practices. New notices will be published on our website. If changes are material, the Notice that was in place when you submitted personal data to us will govern that data unless you consent to the new Notice. Our Notice shows “effective” and “last updated” dates below. The effective date is the date the current version took effect. The last updated date is the date the current version was last substantively changed.
Contact Information
If you have questions, comments, or complaints on our privacy practices, or if you need to access this Notice in a different form due to a disability, please contact us. We will try to address your requests and provide you with additional privacy-related information.
privacyinquiries@scj.com
c/o S.C. Johnson & Son, Inc. - Privacy Inquiries
1525 Howe Street MS048
Racine, WI 53403
USA
+1-800-558-5252
If you are not satisfied with our response, you may have a right to lodge a complaint with your local supervisory authority.
Additional Jurisdiction-Specific Information
In addition to the disclosures above, see below for the following chart that contains additional privacy disclosures for specific jurisdictions.